查看完整版本: 英文简历模板:客户服务代表简历

雨阳 2008-1-11 12:31

英文简历模板:客户服务代表简历

<P>  Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.</P>

<P>  <STRONG>SUMMARY OF QUALIFICATIONS</STRONG></P>

<P>  Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.</P>

<P>  Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.</P>

<P>  Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.</P>

<P>  Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.</P>

<P>  Exceptional communication/interpersonal and organizational skills.</P>

<P>  <STRONG>EXPERIENCE</STRONG></P>

<P>  1989-Present OXBRIDGE,INC.</P>

<P>  Interface with merchandising personnel,at all levels,and provide technical information on company products and services.</P>

<P>  Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.</P>

<P>  Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.</P>

<P>  Coordinate delivery schedules and monitor delivery personnel.</P>

<P>  Organize promotional demonstration activities for home and Hew York marketing office.</P>

<P>  Respond to and resolve customer complaints.</P>

<P>  Manage office operations and produce correspondence.</P>

<P>  Control stock and conduct purchasing procedures.</P>

<P>  Assist sales department in establishing client base/sales territories.</P>

<P>  <STRONG>EDUCATION</STRONG></P>

<P>  1993-Present PROPHET JUNIOR COLLEGE</P>

<P>  Associate Degree Program</P>

<P>  Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.</P>

<P>  <STRONG>Notice</STRONG></P>

<P>  Background summary accentuates candidate's acquired professional skills and impressive track record.</P>

<P>  Listing relevant courses adds weight to candidate's educational credentials. </P>
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